Shipping and Returns

SHIPPING COSTS - Australia Only 
Flat rate of $12.00 (inc. GST) for all orders under $99.00
Orders $100.00 and over will be delivered FREE* of charge
Once your order is dispatched you will receive an email notification with your tracking information.

*Free delivery applies to orders that are less than 22kg and are to be delivered within Australia. Orders over 22kg will be charged at a bulk shipping rate. Please contact us for more information.

DELIVERY
Black Wattle Cookware aims to have all orders despatched within 2-5 working days. The delivery times provided by Black Wattle Cookware are estimates only. Black Wattle Cookware will not be held accountable for late deliveries or loss or damage relating to late deliveries. Please ensure that you enter the correct delivery address as, for those parcels which are undeliverable, Black Wattle Cookware cannot be held responsible for incorrectly entered delivery address.

To the extent permitted by law, Black Wattle Cookware will not be liable for any loss of income, loss of profits, loss of data or any indirect or consequential loss of damage of any kind whether caused by wrongful acts (including negligence) breach of contract or otherwise caused by this website linked to or from this website. We reserve the right to refuse any order without giving a reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded as soon as possible.

RETURNS POLICY
You can return any products to us that have been purchased on www.blackwattlecookware.com.au within 14 days of receipt of your order for a refund (excluding any delivery costs) provided that they are returned in the original condition and packaging. Return freight is payable by the customer and we suggest sending via a trackable method as no responsibility is taken for undelivered returns. Please include a copy of the invoice or packing slip with the goods and return to: 

Black Wattle Premium Cookware 
PO Box 9345
Bathurst NSW 2795

RETURNS
In the unlikely event that your Black Wattle Cookware product needs to be replaced due to it arriving damaged, please ensure that the products are safely packaged to prevent further damage and email sales@blackwattlecookware.com.au to receive details on how to return via reply-paid via Australia Post.